Applications & Data

The Services Company is a long term provider of specialist application and data services to NSW Government. We have managed both small and large projects and have delviered a wide range of application specialists to deliver small components of larger projects.

 Our main areas of expertise include 

  1. SAP
  2. Mulesoft
  3. ServiceNow
  4. Custom ERP
  5. Fieldglass
  6. PowerBI
  7. Business Objects 

Our applications and data team consists for technical specialists, developers and report builders, through to project managers, functional consultants and domain specialists.

Our core markets include

  • SAP
  • Fieldglass
  • Business Objects
  • PowerBI
  • SCM
  • CRM
  • Salesforce
  • ServiceNow
  • Procurement
  • Finance
  • HRMS
  • BPM
  • Pega

Case Studies

Client: NSW Rural Fire Service

Project: Source to Contract Procurement System Design

NSW Rural Fire Service logo

Summary

The Services Company were engaged to program manage the build of a source to contract procurement system used by NSW Fire Service for procurement of fire equipment, assets and vehicles.  The system is used by head office and regional fire units and integrates with numerous core systems (both new and legacy) and integrates with backend systems of other, related, emergency services organisations including NSW Fire and Rescue and NSW SES.

Scope

The scope of the project was to design a solution, build the solution, integrate with all linked legacy systems within NSW RFS and related entities, test the solution and deliver comprehensive training and documentation.

Outcome

The Services Company provided program management, solution architecture and project management services to the project as well as a small project team of technical specialists.  We were able to bring together the SMEs within the NSW RFS and those within the organisations we were integrating systems with and were able to deliver a world class procurement system.

Technologies

Multi-tenant SAP instance Hosted in AWS cloud

Client: NSW Government

Project: SAP Fieldglass Enhancement

NSW Government logo

We were engaged to provide project management and related services to a major NSW State Government Department for their SAP Fieldglass Enhancement project.  The scope of the project included:

  • Full project review and project health check, advice and planning for corrective measures
  • Analysis of project management, stakeholder management, change management, project governance, business process/requirement fit/gap
  • Project management for enhancement project including,
    • Improvement of SAP Fieldglass related invoicing in Fieldglass
    • Automation of user maintenance file transfer using BizTalk integration
    • Managing SAP Fieldglass aspects of a machinery of Government organisational change
    • Improvement of onboarding process for Contingent Labour via Fieddglass

Client: NSW Government

Project: Salesforce Application Migration

NSW Government logo

We were engaged by a large NSW Government Department to provide a project management resource for their Salesforce migration project. Accountabilities included:

  • Overall End to end Project Management of the engagement including project financials
  • Responsibility of delivering migration for 10 Applications within 4 months, each with their own migration activities, testing phases, Submissions to Change Advisory Board and Releases.  
  • Leading a team of 8 internal and 3rd party resources

Client: NSW Office of Environment and Heritage

Project: Pega upgrade

NSW Office of Environment and Heritage logo

NSW Office of Environment and Heritage engaged us to provide architectural services within their Pega upgrade project, specifically on the Titles Management System Project and a Centre of Excellence Project.  We provided a highly specialised resources to assist them with architecture and development.

The project covered ongoing support and architectural services