Operations Outsourcing

We are a trusted partner to a number of organisations who rely on us to deliver teams of highly skilled individuals to manage business critical business processes.

 Our main areas of expertise include 

  1. SALES
  2. CONTACT CENTRE
  3. DATA ENTRY AND CLEANSING
  4. LOAN AND CREDIT VERIFICATION
  5. MARKETING
  6. HUMAN RESOURCES
  7. CONTENT WRITING

We supply qualified and screened teams of individuals, each presented with a video profile, references and skills review. 

Our teams have helped some of Australia's most exciting and innovative organisations deliver on ambitious growth plans.

Our approach is transparent and our relationships are built to be true partnerships

 

 

 

Our core markets include

  • Contact Centre
  • Sales
  • Data entry
  • Data cleansing
  • Lead generation
  • recruitment
  • Marketing
  • Personal loans
  • Mortgages
  • Credit
  • Human Resources
  • Content writing
  • Customer Service
  • Collections
  • Business development
  • Sales management

Contact me to discuss your Operations Services needs:

Frankie Gaffney / 02 8346 6704

[email protected]theservicescompany.com / theservicecompany.com

Case Studies

Client: Fintech Personal Lender

Project: Sales Team

We were engaged by one of Australia's newest and most exciting fintech personal lenders to build them an outsourced Sales and Operations team.  

The project involved creating 3 core teams of TSC consultants

  • Inbound and outbound Sales
  • Customer Service
  • Loan Verification

In total the three teams incorporated over 20 consultants who helped the organisation reach company sales records (even through Covid).  

The teams were presented via our video dashboard so that our client was able to review each person via video prior to meeting.

Client: Neo Bank

Project: Mortgage Approval Team

The Services Company were engaged by one of Australia's leading neo-banks to provide them with a small team of mortgage assessors.  The bank had a core internal team but due to unforeseen growth they needed a flexible outsourced solution.

The Services Company provided a small team of experienced mortgage assessors to assist with the surplus workload.

Client: Global Waste Management Organisation

Project: Data cleansing team

The Services Company were approached by a global waste management organisation to assist them with a backlog of data cleansing work their internal teams had been unable to complete. The backlog was causing serious issues with their data.

We provided them with a team of 4 experienced data cleansers to work on the project over a 6 month period.  The team were based on the client's site and worked closely with their internal teams.