The Services Company has strong capabilities within project management, programme management and strategy. We have managed projects for NSW Government ranging from small mobile app builds through to billion dollar programs of work.
We have advises numerous departments on topics ranging from cyber security, product selection and team design.
Our consulting team consists of high quality ICT professionals with decades of experience within leadership and strategic roles.
We are able to provide entire project teams or consultants (or teams of consultants) with expertise in the all stages of the project lifecycle:
Our projects have received awards from NSW State Government and have delivered flagship and mission critical products.
Case Studies
Fires Near Me is NSW Rural Fire Service's flagship mobile app. It has been through phases of development, each building on the success of the last. The app is widely viewed as the best of its kind and has been adapted for other state and federal departments uses.
The Services Company were engaged to product manage the second version of NSW RFS’s flagship Fires Near Me App. Fires Near Me had proven invaluable to NSW citizens during the bushfires of 2019 and NSW RFS were keen to ensure that its next iteration had even better functionality. The Services Company were engaged to product manage this next exciting step in the apps development
The scope of the project was to deliver a public communication app that notified the public about fires within their vicinity. The project was to improve the useability and usefulness of the app and to rebuild the app from the ground up.
The Fires Near Me application was extended to support Northern Territory, Tasmania, Victoria and Queensland. Our team also delivered new functionality including dynamic notifications, crowdsourcing and real time alerts.
The Services Company were engaged to program manage the high profile SSKO program of work which aims to provide NSW SES’s team with innovative technology and process solutions to ensure that teams are kept safe whilst still remaining operational. This included developing a Mobile Incident Command Centre (MICC), Cell On Wheels Generation (COW) and Hazards and Warning Pilot.
The scope of the project was to deliver a state wide program of work, one of the biggest undertaken by NSW SES. The scope covered mobile response units, remote units, volunteer engagement and hazard warning systems.
NSW Premiere Gladys Berejiklian meets the NSW SES and TSC team responsible for SSKO
The program was delivered during one of the most severe storm seasons NSW has seen for many years. This meant that NSW SES stakeholders were operational and responding to emergencies significantly more than expected. This made liaison with the business very challenging.
SSKO was recognised with the 2021 SafeWork Award for excellence in work health and safety. The Stay Safe Keep Operational (SSKO) Program developed the new Mobile Incident Command Centre (MICC) and Cell on Wheels Generation 2(COW) to address these challenges and to ensure the safety of NSW volunteers, our emergency service partners and the communities we serve. The launch of the COW project was personally visited by the NSW Premiere.
The Services Company's James and Tina celebrate the success of SSKO
Technologies: Mobile, GIS, Satellite technologies, CAD
The Services Company were engaged to program manage the build of a source to contract procurement system used by NSW Fire Service for procurement of fire equipment, assets and vehicles. The system is used by head office and regional fire units and integrates with numerous core systems (both new and legacy) and integrates with backend systems of other, related, emergency services organisations including NSW Fire and Rescue and NSW SES.
The scope of the project was to design a solution, build the solution, integrate with all linked legacy systems within NSW RFS and related entities, test the solution and deliver comprehensive training and documentation.
The Services Company provided program management, solution architecture and project management services to the project as well as a small project team of technical specialists. We were able to bring together the SMEs within the NSW RFS and those within the organisations we were integrating systems with and were able to deliver a world class procurement system.
Multi-tenant SAP instance Hosted in AWS cloud
The Services Company were engaged by NSW RFS to provide software testing expertise. The project involved automation and manual testing across multiple projects including AWS cloud testing, but the core focus was on building NSW RFS's automation framework from scratch for web, mobile and Angular based applications using Visual Studio, Specflow (BDD), Appium, Protractor using C# script language in fully Agile environment.
Visual Studio, AWS cloud testing, SQL, JIRA, Confluence, C# in an agile environment
The assignment spanned numerous projects and the scope include BAU testing services as well as creation of the automation testing framework.
NSW RFS have a diverse range of technologies and projects tend to involve a disparate and widely dispersed stakeholder team. Systems often integrate with related Government departments and usually utilise a combination of cutting edge, cloud based technologies integrated with legacy systems.
We were able to successfully deliver an automation testing framework and successfully provided testing services across multiple small and large projects over a 3 year period
Regional NSW were attempting to create a new Sharepoint Intranet. They engaged The Services Company to provide a team of content specialists who were responsible for transferring, creating, updating/refreshing, content on to a new SharePoint Intranet across a 2 phase project.
The Services Company provided a team of content specialists who were responsible for transferring, creating, updating/refreshing, content on to a new SharePoint Intranet across a 2 phase project for Regional NSW.
The project team successfully delivered phase 1 of the project and, following a short hiatus caused by Covid, regrouped to deliver phase 2.
The Services Company provided content production services to update and refresh intranet content for the department on the SharePoint Intranet, as well as content production services to transfer, create, update or refresh, content.
Originally on SQUIZ Matrix platform, migrating to Office 365 platform (SharePoint, PowerApps, PowerAutomate, PowerBI)
